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Research Watch

How Missing Checklists and Protocols are Costing Lives in Nepal’s ERs

ByLiza Nagarkoti, B.Sc. Nursing, M.A. Food & NutritionHealth Officer & Clinical Researcher
Published May 3, 2026Updated May 3, 2026

 In the heart of Nepal, where narrow mountain trails meet the high-speed chaos of Kathmandu’s streets, a silent crisis is claiming lives at an alarming rate. New research led by Sharmeen Jaffry and a team of international experts has pulled back the curtain on how prepared the country's major hospitals are to handle this rising tide of injuries. The study, which used a specialized tool from the World Health Organization (WHO), reveals a healthcare system that is fighting hard but remains dangerously uneven. As a journalist looking at these numbers, it is clear that while doctors are performing life-saving miracles daily, they are often doing so without the basic safety nets and standard tools that their patients deserve.

The Real Face of Injury in Nepal

To understand the urgency of this study, we have to look at who is getting hurt. In Nepal, the leading cause of death for young people between the ages of 5 and 29 is no longer a disease, but road traffic accidents. The fatality rate from these crashes has climbed to nearly 10 per 100,000 people, which is almost double the global average. Behind these statistics are students, young parents, and primary earners whose loss leaves families in financial ruin.

But it isn’t just the roads that are dangerous. Nepal’s steep, mountainous terrain makes falls a constant threat. A separate study found that nearly 39% of all injury patients in selected hospitals had suffered a fall, with most of these accidents happening right at home. Children and the elderly are the most vulnerable, and for many farmers, a single slip on a hillside can mean a permanent disability or a life-altering spinal injury.

A Hospital "Check-Up"

The research team headed to Kathmandu to conduct a "check-up" on seven major tertiary hospitals. These are the facilities that handle the most complex cases, often receiving patients who have travelled for days from rural villages. Using the WHO’s Hospital Emergency Unit Assessment Tool (HEAT), they looked at everything from how many beds were available to whether the staff could perform advanced procedures during a crisis.

The findings show a wide gap between different types of hospitals. Academic and university-affiliated hospitals scored the highest, providing about 7.3 out of 10 essential trauma interventions. Private hospitals followed closely behind with a score of 7.0. However, the government-run hospitals which carry the heaviest burden and see the most patients scored the lowest, at just 5.0 out of 10. This creates a heartbreaking paradox where the people with the least money, who rely on public care, are often being treated in the facilities with the fewest resources.

What the Hospitals Can and Cannot Do

There is some good news in the report. All seven hospitals were found to be very capable of handling basic life-saving tasks. They are excellent at controlling external bleeding, providing IV fluids, and performing procedures to help a collapsed lung. They also have the right antibiotics and pain medications on hand for people with broken bones.

However, when the injuries become more complex, the system begins to crack. Only one of the seven hospitals could reliably perform a rescue surgical airway procedure, which is a last-resort effort to help a patient breathe when their throat is blocked. Only two facilities were ready to properly dress a "sucking chest wound," a common and deadly injury in major accidents. Furthermore, none of the hospitals were consistently using the WHO Trauma Care Checklist. This is a simple piece of paper that helps doctors ensure they haven't missed a single vital step during the chaotic first minutes of treating a patient. In the high-pressure environment of an emergency room, this missing checklist is a massive, low-cost opportunity to save lives that is currently being ignored.

The Missing Links: Checklists and Protocols

The study points out that equipment is only half the battle; the other half is having a clear plan. Most of the hospitals lacked written protocols for how to triage patients (deciding who needs help first), how to transfer them to other units, or how to handle a sudden surge of many patients at once. Without these written rules, care becomes inconsistent, depending more on which doctor is on duty than on a proven system.

Another major hurdle is how patients even get to the hospital. Only about 23% of injured people arrive by ambulance. The rest are brought in by private cars, taxis, or even public buses. Because there is no national system to coordinate ambulances and hospitals, doctors often have no idea a critically injured person is coming until they appear at the door. This "fragmented" system means that the "golden hour," the first sixty minutes after an injury where medical help is most effective, is often wasted in traffic or on the way to a hospital that might not have the right specialist available.

A Roadmap for Change

The researchers aren't just pointing out flaws; they are offering a way forward that aligns with a massive national effort. Back in 2019, the Ministry of Health and the WHO conducted a national assessment that identified 39 priority actions to fix the emergency care system. These steps include things like creating a single, toll-free emergency number (like 112) and passing laws to protect bystanders who stop to help an injured person.

There are already signs of progress. Since 2022, over 900 frontline health workers have been trained in Basic Emergency Care. The government has also started endorsing the use of those vital trauma checklists in several provincial hospitals. The goal is to move away from a system where your survival depends on your location or your income and toward one where every citizen has a fair shot at living through a tragedy.

The Human Cost of Delay

We must remember that every "gap" identified in this study represents a real person. It represents the farmer in a rural district who waited eight hours to be transferred because there was no clear protocol. It represents the young person on a motorcycle whose breathing couldn't be stabilized because the hospital lacked a specific tool. The researchers emphasize that investing in government hospitals is the single most important step to making the system fair.

The study concludes that Nepal has the talent and the will to transform its emergency care. By focusing on low-cost solutions like standardized checklists, better staff training, and clearer rules for how patients move through the system, Nepal can significantly lower its high injury death rate. As the country continues to develop, its healthcare system must grow with it, ensuring that the roads and homes of the future are not just places of activity but places of safety.

References (5)
  1. Jaffry, S., Thapa, G. B., Shilpakar, O., Pathak, M., Razzak, J. A., Mehta, K., Aluisio, A. R., Mello, M. J., & Kharel, R. (2026). Evaluating Hospital Capacity to Address Trauma Burden in Nepal: A Cross-Sectional Study Utilizing the WHO HEAT Tool. JEM International. https://doi.org/10.1016/j.jemint.2026.100011.
  2. Ministry of Health and Population (MoHP) & World Health Organization (WHO). (2021). Report on Emergency Care System Assessment and Consensus Based Action Priorities: Nepal. https://cdn.who.int/media/docs/default-source/nepal-documents/whe_nepal/03-final-ecsa-report-2021-min.pdf.
  3. Sedain, B., Pant, P. R., Shakya, D. V., Lamichhane, K., Sigdel, U., Gurung, Y. B., & Dalal, K. (2025). Fall injuries among patients in selected hospitals of Nepal: A cross-sectional study. Nature/Scientific Reports. (Published online: October 3, 2025).
  4. World Health Organization (WHO). (2025, February 6). Nepal strengthens emergency care systems with WHO's Global Emergency and Trauma Care Initiative. https://www.who.int/nepal/news/detail/06-02-2025-nepal-strengthens-emergency-care-systems-with-who-s-global-emergency-and-trauma-care-initiative.
  5. World Health Organization (WHO). (2022). Emergency Unit Assessment Tool: Full. https://cdn.who.int/media/docs/default-source/integrated-health-services-(ihs)/csy/heat-eu.pdf.

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About the Author
Written By
Liza Nagarkoti
Liza Nagarkoti, B.Sc. Nursing, M.A. Food & Nutrition
Health Officer & Clinical Researcher

Specializing in Emergency Care, Maternal Health, and Therapeutic Nutrition

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