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Patient-centered care is a fundamental principle that prioritizes the individual needs, preferences, and values of patients in healthcare decision-making and delivery. This approach aims to improve healthcare outcomes, enhance patient satisfaction, and foster collaborative partnerships between patients and healthcare providers. In Nepal, embracing patient-centered care has the potential to transform the healthcare system and ensure the well-being of its population. This article examines the benefits of patient-centered care and provides insights from recent research findings. Furthermore, it suggests strategies for Nepal to adopt and implement patient-centered care in practice.

Benefits of Patient-Centered Care:

Improved Patient Outcomes: Research has demonstrated that patient-centered care leads to better health outcomes, including higher treatment adherence, improved patient safety, and reduced healthcare disparities (1). Engaging patients in their healthcare decisions enhances their understanding, empowers them to actively participate in their care, and promotes better health management.

Enhanced Patient Satisfaction: A patient-centered approach fosters trust, communication, and shared decision-making between patients and healthcare providers. Studies have shown that when patients feel heard, respected, and involved in their care, their satisfaction levels increase significantly (2). Patient satisfaction is not only crucial for individual well-being but also contributes to the overall quality of healthcare services.

Increased Healthcare Efficiency: By involving patients in their care, patient- centered approaches can optimize healthcare resource utilization. When patients actively participate in decision-making, they are more likely to comply with treatment plans, reducing unnecessary tests, treatments, and hospital readmissions. This promotes cost-effectiveness and efficient use of healthcare resources.

Empowered and Informed Patients: Patient-centered care encourages the exchange of information and promotes health literacy. Patients who are well- informed about their condition, treatment options, and self-management techniques are better equipped to make informed decisions and actively participate in their care (3). Empowering patients with knowledge helps them take ownership of their health and promotes long-term health outcomes.

Approaching Patient-Centered Care in Nepal: To bring patient-centered care into practice in Nepal, the following strategies can be implemented:

Cultural Sensitivity: Recognize and respect the diverse cultural beliefs, values, and preferences of patients in Nepal. Tailor healthcare services to align with cultural norms and practices to enhance patient engagement and satisfaction.

Healthcare Provider Training: Offer comprehensive training to healthcare professionals to develop skills in effective communication, empathy, and shared decision-making. This training should focus on building strong patient-provider relationships and fostering patient-centered care competencies.

Health Education and Promotion: Implement health education programs to enhance patient health literacy and empower them to actively participate in their care. Promote community-based initiatives to raise awareness and engage patients in preventive healthcare practices.

Patient Feedback and Engagement: Establish mechanisms for collecting patient feedback and incorporating it into healthcare system improvements. Encourage patient engagement through patient advisory groups, surveys, and open communication channels.

Health Information Technology: Invest in health information technology systems to facilitate seamless communication, access to medical records, and patient engagement. Electronic health records and patient portals can empower patients to actively participate in their care and access their health information.

Conclusion: Embracing a patient-centered approach to healthcare in Nepal can yield significant benefits, including improved patient outcomes, enhanced satisfaction, increased healthcare efficiency, and empowered patients. By prioritizing patient needs, preferences, and values, Nepal can establish a healthcare system that is more responsive, compassionate, and effective.

Through cultural sensitivity, provider training, health education, patient engagement, and health information technology, Nepal can transform its healthcare landscape to focus on patient-centered care and ultimately improve the well-being of its population.


  • Epstein, R. M., & Street, R. L. (2011). The values and value of patient-centered care. Annals of Family Medicine, 9(2), 100-103. doi: 10.1370/afm.1239
  • Barello, S., et al. (2017). How to engage adolescents in their healthcare: A systematic review of research and practice. BMC Pediatrics, 17(1), 1-16. doi: 10.1186/s12887-017-0835-3
  • Balint, E., et al. (2020). Health literacy, information seeking behavior, and trust in information sources among Nepalese women. Health Communication, 35(5), 580- 588. doi: 10.1080/10410236.2018.1564946
  • Gurung, S., et al. (2020). Patients’; perspectives on patient-centered care in Nepal: Findings from a qualitative study. PLOS ONE, 15(2), e0228954. doi: 10.1371/journal.pone.0228954
  • Shakya, S., et al. (2021). Patient-centered care in low-resource settings: A scoping review. BMC Health Services Research, 21(1), 1-13. doi: 10.1186/s12913-021- 06558-9
  • Ministry of Health and Population, Government of Nepal. (2015). National Health Policy 2014. Retrieved from http://nhp.gov.np/NHP_2014_English_Final_Revision.pdf
  • World Health Organization. (2019). Patient-centred care. Retrieved from https://www.who.int/health-topics/patient-centred-care#tab=tab_1